1. Introduction
Welcome to Upverb LLC doing business as I-Journey – Mental Fitness Coaching services. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full.
2. Services
Our mental fitness coaching services include various programs, sessions, and resources aimed at improving mental well-being and resilience. Specific details of each program, including duration, content, and fees, are provided on our website.
3. Payment Terms
Payment for coaching services must be made in full prior to the commencement of the program or session. For certain programs, installment plans may be available, as detailed on our website.
4. Cancellation and Rescheduling Policy
- Cancellation: Cancellations must be made at least 24 hours in advance of a scheduled session. Cancellations made less than 24 hours in advance will not be refunded.
- Rescheduling: Sessions can be rescheduled if notice is given at least 24 hours in advance. Rescheduled sessions must occur within the same month to ensure continuity of the coaching process.
- Sessions per Month: Clients must attend a minimum of four sessions per month to maintain progress and engagement in the coaching program.
5. Refund Policy
We offer a 30-day money-back guarantee. If you are not satisfied with the program within the first 30 days, you can request a full refund. Requests must be submitted in writing via email.
6. Confidentiality
We are committed to maintaining the confidentiality of our clients. All personal information and discussions during coaching sessions are kept strictly confidential. We do not disclose any information to third parties without explicit consent from the client, except as required by law.
7. Intellectual Property
All materials provided during the coaching program, including but not limited to handouts, exercises, and digital content, are the intellectual property of [Your Business Name]. These materials are for personal use only and cannot be reproduced, distributed, or sold without prior written consent.
8. Code of Conduct
Clients are expected to engage in the coaching process with respect and integrity. Any form of harassment, abuse, or inappropriate behavior towards the coach or other clients will not be tolerated and may result in termination of services without refund.
9. Disclaimer
Our mental fitness coaching services are designed to support and enhance mental well-being but are not a substitute for professional mental health care, therapy, or medical advice. Clients are encouraged to seek appropriate professional help when needed.
10. Limitation of Liability
Upverb LLC doing business as I-journey is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or the inability to use our services. Our liability is limited to the amount paid for the coaching services.
11. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and it is the client’s responsibility to review these terms regularly.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of USA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Illinois, USA.
13. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Iga Olszak admin@ijourney.us
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
